SERVICES
Our experienced consulting professionals support clients with small- and large-scale initiatives, including (but not limited to):
- Business Process Integration
- Business Process Improvement
- Technology Implementation
- Leadership and Team Training
- Facilitation
In our experience, there’s no such thing as “one-size fits all.” We provide clients with targeted, personalized solutions that deliver the intended business results.
PROJECT MANAGEMENT
Our experienced and certified project management professionals help clients plan, execute, monitor, and deliver projects on time and on budget, while applying a keen focus on managing client expectations and project team effectiveness. Clear, consistent communications and a rigorous change control process are key.
Our team applies best in class agile and waterfall project management methodologies and proactively works with project leaders and project teams to identify and manage potential challenges, issues, and risks, and quickly course correct as needed.
CHANGE MANAGEMENT
Our experienced and certified change management professionals help clients capture the portion of business and project benefits that are dependent on end user adoption and usage, while applying a keen focus on reinforcement and sustainability.
Our team works collaboratively with clients to ensure that business and project goals, schedules and resources are aligned and integrated with defined change, communication, and training strategies – ultimately resulting in the right stakeholders receiving the right information and having the right skills at the right time.
We help clients develop the change management strategy and approach, align sponsors and organizational leaders, support the implementation via engaging training events, and measure change management progress and outcomes.
STAKEHOLDER ENGAGEMENT AND COMMUNICATION
We look for creative ways to engage key stakeholders throughout project and change lifecycles, to not only facilitate awareness and understanding, but also buy-in and commitment. Our goal is to deliver the right message to the right audience at the right time. Our change management professionals have experience developing innovative communication campaigns and multi-channel messaging to capture the interest, attention, and support of key stakeholders.
PROCESS DESIGN
Our team works with clients to define and design business processes aligned with their business strategy and goals.
PROCESS IMPROVEMENT
Our team helps clients identify, analyze, and prioritize process improvement opportunities by uncovering gaps and inefficiencies. We provide actionable recommendations for improvement and develop process optimization roadmaps to guide execution efforts.
We collaborate with clients to help implement process improvements that eliminate redundancies, reduce costs, and improve quality, performance, and reliability – all of which, ultimately delivers better business results and drives competitive advantage.